As a Beds24 reseller, you brand the system with your own logo and URL, add your own value-adding services and sell them with the system to your users. You manage reseller settings under Account Management > Reseller: click the User icon at the top right, then Account Management.
Table of Contents
- What resellers get
- What a reseller needs
- Revenue options
- Activate reseller functions
- Add customers
- Charges
- Customisation
- Terms and conditions for resellers
- Important Notes
What resellers get
- The Beds24 online booking system (front end and back end), white labelled for distribution.
- White label channel manager for Airbnb, Booking.com, Expedia and Vrbo. Some other channels can't be completely white labelled, because a connection with them means requesting a connection with Beds24.
- Your own branding, logo, favicon and styling.
- Access to both the booking page and the back-end control panel under your own domain.
- A fully developed, hosted and continuously updated system.
- Access to all functionality, to set the system up as your users need.
- Email sent through your email server.
- A sign-up web page for new users.
- A do-it-yourself system with technical support for the reseller only (not the end customer).
- Help from Beds24 to learn the system, so you can train your users.
- A multilingual system that can be used in any country in the world.
What a reseller needs
- To pay a fee for the use and maintenance of the system.
- Your own email server, if you want to send outgoing email from your own email address.
- A domain name to run the system on.
- SSL for your domain, so your pages are secure. See Private Label SSL.
Revenue options
- Package the online booking system with a lodging website.
- Setup fees: set up the system and install it into your users' websites.
- Fees for customisation.
- Management fees, for example for setting up and maintaining online bookings and OTAs.
- Support fees for support in specific languages.
- Monthly usage fees, based on services used or as a flat rate.
Activate reseller functions
- Send Beds24 a support ticket to ask for the reseller functions.
- Once they are activated, click the User icon at the top right, then Account Management, then Reseller.
- Enter the subdomain you want to use, for example
bookings.mydomain.com. The subdomain must have SSL: see Private Label SSL. - Enter your business name and the marketing URL for the powered by link.
- Optional: to use your own logo and favicon in the control panel, email both files with your owner ID to admin@Beds24.com. Send the logo as a
.pngfile 70px high and the favicon as an.icofile.
Expected result: You and your users log in and sign up from your own subdomain, for example:
Login: http://bookings.mydomain.com/control2.php Sign up: http://bookings.mydomain.com/control2.php?pagetype=join
Note: Your logo and favicon are only visible when you log in from your own domain.
Note: A fee applies to this feature. See it in Sub Accounts > Manage Account.
Add customers
- Create and manage sub accounts for your customers: see Sub Account.
- For a summary of the setup steps, see How to Do the initial Setup.
- You can also create sub accounts from a Google form with Make.
Charges
A monthly minimum fee applies to resellers who use their own branding.
- In Sub Account > Reseller, view the Account Usage Fees for all sub accounts.
- In Sub Account > Reseller, click Manage Account for a sub account to view its Daily Usage Statistics and Account Usage Fees.
- Download the data through the API (JSON
getAccount). - Pay for your account in Settings > Account > Billing, which also shows a complete overview of all charges. See Billing.
You manage payments from your customers outside Beds24, using the usage information above.
Customisation
- Customise your customers' control panel. See Customise Control Panel.
- Add HTML content to your sign-up and login pages in Sub Account > Reseller > Public page content.
- Limit what your customers can do: choose from predefined roles and make menus or settings read-only or hidden. See Roles.
- For deeper customisation, including custom files in the head section of the control panel, contact Beds24 support.
Terms and conditions for resellers
In addition to the Beds24 terms and conditions, these conditions apply:
- A reseller operates under their own business name. They can't operate under the Beds24 or MPK Systems business name.
- A reseller can't copy any content from the Beds24 website, including texts and pictures, to use on their own website.
- A reseller is responsible for all their sub accounts. In case of abuse, Beds24 reserves the right to disconnect accounts.
Important Notes
| Topic | Details |
|---|---|
| Free trial | There is no free trial for sub accounts. To offer your customers a free trial, manage it yourself. |
| White label channel manager | Available for Airbnb, Booking.com, Expedia and Vrbo. Some other channels can't be completely white labelled, because a connection with them means requesting a connection with Beds24. Warning: To use Booking.com, Expedia or Vrbo as white label, contact Beds24 before you make the first connection. |
| Support | Technical support from Beds24 is for the reseller only, in English or German, through the Beds24 ticket support system. Resellers support their customers on all matters related to Beds24, through a built-in ticket support system or another system of their choice. |
| Learning the system | Beds24 is designed as a self-service system with extensive documentation and tutorials. On request, Beds24 offers Zoom training sessions for a fee. |
| Languages | The booking page is available in over 30 languages. The control panel is available in English, German and partially in Spanish. A full translation of the control panel isn't possible, but you can manually exchange individual words: Beds24 can provide a file to get started. |
| Help Center | The support documentation has videos, images and instructions with references to Beds24 that can't be white labelled. Beds24 can give you a copy of its wiki database to create your own wiki. |
| Territorial exclusivity | Beds24 doesn't grant territorial exclusivity. |
| WordPress plugin | Only available as the Beds24 plugin, not with your own branding. |
| White label mobile app (iOS and Android) | Possible in theory, but not simple and with costs. See White label the mobile app. |
White label the mobile app
Beds24's best estimates of the procedure and costs:
- Set up accounts at the Google and Apple app stores with your branding: a few hundred dollars, paid directly to the app stores.
- Beds24 organises a clone of its app with your branding and publishes it into your app store accounts: circa one thousand dollars.
- Updating your app to a new version Beds24 develops has a cost: no price yet, expected to be some hundreds of dollars per update. This is optional, and you can skip versions.