Beds24 feature announcements and updates from 2024, newest first. For the latest news, see New Features and Updates.
Webinar: Tips & Tricks
Beds24 offers many cool functions which help you save time and improve your workflows and your guests experience.
In this webinar the Beds24 team will share their favourite tips and tricks.
Date & Time: November 28th 12:00am Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna, 11:00am London, Lisbon, 13:00am Athens, 6:00pm Bali, 8:00pm Sydney
Register: Click here to register
21st November 2024
Pricelabs can now send prices to multiple Daily Prices
Pricelabs has made an upgrade to their system which allows sending to multiple Daily Prices in Beds24. This as an alternative to linking Daily Prices in Beds24 for those who want to make some Daily Prices not always available. Check the instructions inside Pricelabs or reach out to Pricelabs support if you need assistance setting this up.
19th November 2024
We would love to hear your feedback
You might have noticed a slide-out feedback button on the right of your Beds24 account. Click to tell us in a few words your experience using this page. Your Feedback will help us to prioritize the next updates for the control panel.
For more information and all implemented and next planned changes please see Control Panel Change Log.
14th November 2024
Bookings will be periodically archived
From now on bookings will periodically be 'Archived' this is to help with performance.
You can find more information on this function in How to Manage Bookings.
13th November 2024
Scheduled Maintenance on November 11th at 04:30 GMT
On 11 November at 04:30 GMT there will be essential maintenance works performed on the router infrastructure at our data center.
This work will cause the network connection between the Beds24 website and the Internet to be interrupted.
The work is estimated to last up to one hour and the web site will not be available during this period.
There is no action required from you and services will be normal after the work is completed.
If you will require data during the works period please prepare a download or other offline copy in advance.
We apologize for any inconvenience these essential works cause.
7th November 2024
Airbnb changed its iCal without informing us
Bookings were cancelled due to the change. We have made an adjustment on our side so that it now works again. You don't have to change anything, the status will adjust automatically.
Since iCal (especially Airbnb's iCal) is not reliable, we strongly recommend using our certified API connection. For this we are a Preferred+ Partner of Airbnb with a very powerful interface.
You can set up the API interface under SETTINGS (menu on the left) CHANNEL MANAGER > AIRBNB. Click on HELP (? Icon top right ) for more information.
2nd November 2024
TripAdvisor Rentals has ceased operations
TripAdvisor has shut down its TripAdvisor Rentals business including Holiday Lettings, Flipkey, and Niumba. as of October 2024.
Tripadivisor has terminated their agreement with Beds24 as per the end of December and we will remove all connections at this time. Since guests are not be able to book your property any more as of now we recommend you remove the connections you have activated so you are not billed for the links.
You can do this in
- (SETTINGS) CHANNEL MANAGER > TRIPADVISOR RENTALS
- (SETTINGS) CHANNEL MANAGER > TRIPADVISOR ICAL
- (SETTINGS) CHANNEL MANAGER > FLIPKEY
For an overview on the activated connections please go to (SETTINGS) CHANNEL MANAGER .
1st November 2024
Joint Webinar: Secret Tips from Booking.com
Together with a Booking.com expert we showed you how to benefit most from this integration, how to improve your performance in detail and how to get more efficient managing bookings and listings.
In case you missed the webinar you can watch it here: video
25th October 2024
Tip of the week: Policy override for Booking.com
Offering a refundable rate can be a significant driver for bookings. But what if you do not want to allow cancellations on certain periods for example around New Years? Now there is something you can only do in Beds24 and not in Booking.com which is override your policy. You can do this in (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS. For more information see Booking.com: Create Booking.com Rate Plans in Beds24.
You can find more Tips & Tricks in Tips and tricks.
23rd October 2024
Booking Overview
As a next step on the updates to the control panel we have added an "Overview" which displays the most important information from other tabs so you can have the essentials in one view.
The overview opens is read only and opens via the icon. A click on an "Edit" icon will take you to the tab where you can make changes. We are planning to build out the overview which will eventually encorporate all functionality and replace the tabs.
For more information and all implemented and next planned changes please see Control Panel Change Log.
15th October 2024
Joint Webinar: Secret Tips from Booking.com
Don't miss our Booking.com webinar. Beds.24 and Booking.com provide a seamless integration. Together with a Booking.com expert we will show you how to benefit most from this integration, how to improve your performance in detail and how to get more efficient managing bookings and listings.
Date & Time: October 22nd 12:00am Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna, 11:00am London, Lisbon, 13:00am Athens, 7:00pm Bali, 8:00pm Sydney
11th October 2024
Airbnb Hosting Quality Dashboard
Your “Hosting Quality” is crucial for your Airbnb listing.
With our new dashboard we can support you even better in the future in discovering optimization potential at any time. Recognize potentials, solve straight away.
Go to (SETTINGS) CHANNEL MANAGER > AIRBNB > RATINGS and check it out.
27th September 2024
Report cancellations and booking modifications to Trivago
Trivago bookings have an "Update to Trivago" button under "Details" which you can use to report cancellations or modifications. If the price of the booking changes update the "Price" field in "Charges and Payments" before sending.
19th August 2024
How to become a '"Premier Host" on Vrbo
Vrbo’s Premier Host program helps hosts stand out by recognizing property managers and owners who consistently provide exceptional guest experiences. This exclusive, invite-only program offers valuable perks and advantages.
Watch our joint webinar with Vrbo to discover the special privileges and services for Premier Hosts, and learn how to achieve this coveted status.
15th August 2024
Automated reviews for Airbnb
Leaving your guest a positive review increases the likelihood that they’ll do the same for you, and building up reviews is important in the long run. Our new Airbnb Automated Reviews feature helps you mange your reviews efficiently:
- Review Template: Enter your review text under "Auto Review Text" in (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING. If the review text field is left empty, reviews will not be sent automatically. You can personalize your review by using Template Variables.
- Review Trigger: When you provide a review text guests will automatically receive a five-star review along with the provided text four days after check-out, unless you have already manually reviewed the guest.
- Full Control: If a booking doesn’t go as planned, you can reveiw the guest up do three days after check-out manually or change the setting for "Allow Review" in Mail & Action tab to "Disable".
Click here for more information.
12th August 2024
Get more bookings
Ranking well on OTAs is becoming increasingly challenging as channels prioritize quality. Airbnb's "Guests' Favorites" and Vrbo's "Premier Host" initiatives make it difficult for listings with lower quality ratings to rank well.
We have compiled key tips on how you canoptimize content to attract more bookings. Customers who made even small changes have seen their conversions and bookings increase by 140% in just 30 days.
18 July 2024
Check-out Instructions for Airbnb
It is important that your guests know wha tasks you expect them to perform before they leave. Clear instructions will it round out the guest experience and avoid any confusion which might lead to bad reviews.
To make this easier for you, you now have the option to send check-out instructions directly from Beds24. You can provide information on how to
- Return keys
- Turn things off
- Take out trash
- Lock up
- Gather towels
- Other taks / proviede additional instructions
To send these from Beds24 you need to enter them in (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT, have your sync type set to "Everything'" then press "Update in (SETTINGS) > CHANNEL MANAGER > AIRBNB > MAPPING.
6 July 2024
Upgrade for Airbnb API fees
From now on you can also send fees per night, per person and per person/night as well as fees per pet.
6 July 2024
Increased Security: Action Required
From June 19th we will send an email with a special login link whenever we detect a login from a new device or browser. In this case login will only be possible by opening this link in the same browser trying to login.
Login using a device that has been used before is not affected by this change.
Make sure all you and all your sub account users have access to Email notifications sent for their account or sub account.
18th June 2024
Slide-out help
As a next step on the updates to the control panel we have started to implement slide-out help on select menu pages.
What has changed:
When you hover on the for examle on (SETTINGS) CHANNEL MANAGER > AIRBNB > VIEW CONTENT you will see a summary with key information for this menu page. When you click the complete help page will open as it does now.
Over the next week this function will be rolled out on key pages.
All implemented and next planned changes are documented in Control Panel Change Log.
13th June 2024
Auto Actions for Expedia messaging and Calendar Additions
Automatic sending for messaging with Expedia is now possible.
For the Calendar we have released a number of enhancements:
- a * icon with a price indicates that there is a minimum stay set in the daily price rule for this daily price.
- hover texts on the Daily Prices in the Calendar show you minimum stays, maximum stays and prices for different occupancies
- group bookings are marked with a icon. For the master booking, the circle is filled.
All implemented and next planned changes are documented in Control Panel Change Log.
13th April 2024
New onboarding flow for Booking.com
As part of our ongoing effort to improve workflows we have changed the way our connection with Booking.com works.
Why have we done this?
Until now we have automatically confirmed connection requests. When we confirm a connection request Booking.com deletes the properties prices and availability and expects the prices and availability to be sent from the channel manager.
Since we can not know if a property is ready this can result in properties being closed at Booking.com.
What changes?
The change we have made allows you to activate the connection yourself when you are ready.
What happens if I am already connected?
Nothing. The change only applies to new connections.
The instructions for the mapping and for the property import have been updated.
All implemented and next planned changes are documented in Control Panel Change Log.
10th April 2024
Download Beds24 Mobile App Version 3
- Bookings now display more information:
- Info Items
- Custom Booking Questions
- Group booking information
- Time of booking
- Improved search function allows the search for arrivals, departures and current bookings by date
- Booking text fields can not be copied to the clipboard
For IOS: Search for Beds24 or use this link: App Store
For Android: Search for Beds24 or use this link: Google Play
2nd April 2024
Messaging integration with Expedia Group (Beta)
As an Expedia Elite partner Beds24 was granted early access to Expedias new messaging API.
You can now conveniently communicate with guests who booked via Expedia from the booking in Beds24. Messages from guests will also show under MESSAGES.
The feature is automatically enabled. For more information click here.
This function is still in beta testing while Expedia fixes bugs. At the moment you can send only messages manually. Automatic sending will be possible shortly
26th March 2024
Beds24 is now Airbnb Preferred+ Partner
Airbnb’s 2024 list of preferred partners is out and BEDS24 was named a Preferred+ partner!
We’re honored to be one of the select few to receive this status as a nod to the quality of service we provide.
You can learn more about the program and what it means for us and our customers on our blog.
Beds24 confirmed as an Expedia Elite Partner and a Vrbo Preferred Partner
Expedia Group recognizes and rewards only select few connectivity partners who achieved excellent results on various technical and performance metrics, as 'Elite Partners' . In 2024, only the top 2% of Expedia Group's connectivity partners are Elite. We are proud to be part of it.
February 19th 2024
Templates for Auto Actions
To simplify the use of Auto Actions, we have created templates for frequently used Auto Actions.
If you now click on "New Auto Action", you can choose whether you want to start with an empty Auto Action as before or whether you want to use a template that you can customise further.
9th February 2024
Marker for Group bookings
In the new calendar group bookings are now marked with an{ {#fas:circle}} icon so that they can be recognised at a glance.
9th February 2024
Receive Airbnb suspension warnings in Beds24
As a host, it is important to be aware if an Airbnb listing is at risk of being suspended. This is why we now show Airbnbs suspension warnings under MESSAGES. If you see such a message click on the link in the message for details. Resolve the issues immediately if required by involving Airbnb support.
5th February 2024
Rates renamed to "Fixed Prices"
As a next step on the updates to the control panel we will rename "Rates" to "Fixed Prices". The change will go live shortly. Some help pages have already been updated, the rest will follow shortly. If you see any place where the term "Rates" is used by the end of this week please let us know.
Why we want to do this: Many customers starting with Beds24 confuse what we call rates with channel rate plans. Using the terms "Daily Prices" for dynamic prices and "fixed prices" for prices which have a start and an end date should stop this.
In terms of functionality nothing will change.
All implemented and next planned changes are documented in Control Panel Change Log.
8th January 2024