Beds24 feature announcements and updates from 2020, newest first. For the latest news, see New Features and Updates.
Invoice Audit Report
In REPORTS > STANDARD REPORTS you can now generate an "Invoice Audit Report" which will give you a list of all charges and payments and the time the user has made.
21st December 2020
New payment gateway: Borgun
Borgun is a payment gateway which is available in several countries including Croatia and Iceland. The connection is available in (SETTINGS) > PAYMENTS FROM GUESTS > PAYMENT GATESWAY > BORGUN
18th December 2020
Learn how to improve your performance on TripAdvisor
In a webinar exclusively for Beds24 users our partner TripAdvisor will provide up-to-date tips and tricks on how to
- Improve free TripAdvisor listings
- Drive bookings from reviews
- Generate bookings from TripAdvisor
You can join the free webinar
On: December 2nd, 16:00 CET (15:00 GMT)
In case you have missed the webinar you can access the presentation here: Beds24 blog post
26th November 2020
Discounts from TripAdvisor for Beds24 customers
Our partner Tripadvisor grants Beds24 special discounts.
- Sponsored Placement & Sponsored Placement Direct: 10% off for the first month for customers that have not used Sponsored Placement in the last year. Promo code: CT9PF5
- Business Advantage: One month free trial for those that have not used Business Advantage in the last year. Promo code: S1TOIT
- Reputation Pro: One month free trial for those that have not used Reputation Pro in the last year. Promo code: XHU4M8
For more information on how to use Tripadvisor through Beds24 please see TripConnect.
10th November 2020
Airbnb users need to log into their Airbnb Account
All Airbnb users need to log into their Airbnb account and
- Accept the "Enhanced Cleaning Protocol"
- Accept Airbnb's new standards
If you you do not accept these Airbnb will take your listings offline.
23rd October 2020
Bedding Information and Reports
You can now set up info codes for do display bedding information on the DASHBAORD and int the standard "Group Arrivals" report. For more information see How to Manage Bookings.
19th October 2020
Picture limit raised to 99 per property
You can now upload up to 99 pictures per property in (SETTINGS) BOOKING ENGINE > PICTURES.
If you need more you can use external pictures.
14th October 2020
Custom Cancellation Policies for VRBO / Homeaway
If you want to send a custom cancellation policy you need to set the actual policy in "Custom" in (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT.
Use the context help for detailed instructions.
13th October 2020
Sortable custom reports
Custom reports are sortable if you set "Layout" = "Sortable Table".
8th October 2020
Rev+ Powered by Expedia Group available in Beds24
We are proud to announce that Beds24 and Expedia Group have partnered to provide real-time pricing data and market insights. Beds24 is among the first channel managers providing this data which can help making smarter decisions and optimizing revenue.
When you select a property which is connected to Expedia in the CALENDAR and click on the "Intelligence" button, you will have access to following data:
- Current Rate: This is the lowest price you offer on Expedia on this date.
- Competitive Av. Rate: This is the average lowest rate of your competitive set in Expedia on this date.
- Market Recovery Insights: Market Recovery Insights metric provides a percentage of how many page visits a market receives for a specific stay date when compared to last year.
25th September 2020
Airbnb and VRBO content fields added to the property content API
setPropertyContent and getPropertyContent now contain Airbnb and VRBO content field so you can send and retrieve them.
08th September 2020
Activity Log released in open beta
When you go to REPORTS > ACTIVITY LOG you can now see which changes were made when and by whom they were made.
This function is in an open beta release and not all settings might have speaking names. If you see missing speaking names or other problems please start a support ticket.
27th August 2020
New functions for the Grid
In BOOKINGS > GRID you will now see a icon next to the property selection. When you click on it you can change the order to be per unit and add a summary which will show you the number of bookings and requests for each room type and each day.
20th August 2020
Boost your performance on Booking.com
Booking.com Opportunities are a quick and easy to use service that can help you improve your business. For example:
- Preferred partners receive up to 40% more bookings and get up to 65% more page views. If you have a high-performing property, you can earn a ‘preferred’ status on Booking.com which can give you extra visibility in search results, and show you as recommended to a larger number of customers.
- If you improve your Property Page Score you can expect up to 18% more bookings. You can view your property page score and tailored recommendations when you go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > MANAGE CONTENT. Click on "Property" and then select "Check Status".
You can find out if you qualify for the ‘Preferred’ program and access and action your directly in Beds24 via a click on the new “Intelligence” button in the CALENDAR in (SETTINGS) CHANNEL MANAGER > BOOKING.COM > OPPORTUNITIES.
13th August 2020
Important security advice
Please never share your Beds24 username and password or enter it into a third party app. If you do this you give complete access to your Beds24 account including all your customers data.
If you have
- entered your Beds24 username and password into a third party app
- forwarded your Beds24 username and password via Email to anybody
please immediately change your Beds24 password. You can change your password in (SETTINGS) ACCOUNT > ACCOUNT ACCESS. You will need to first enter your new password and then your old password.
7th August 2020
Enhanced inventory display in the CALENDAR
If you reduce the number of available rooms manually or via API you will see now in the CALENDAR by how many rooms the inventory was reduced.
7th August 2020
Fully automated contactless access with Nuki and Beds24
We are excited to announce that we partnered with Nuki. The Nuki Smart Lock is an electronic, retrofit door lock that can be installed on the inside of the door within a few minutes, allowing guests 24/7 self check-in via the Nuki app or by entering a 6-digit code. Beds24 will automatically send the key code or app access to guests.
Until 31.10.2020 Nuki offers Beds24 customers 15% discount for purchases of € 239 or more. Send us a support ticket for your discount code.
If you already have Nuki locks you can set the connection up in (SETTINGS) APPS & INTEGRATIONS > NUKI.
24th July 2020
Check how your properties perform on Booking.com
You can access your property score on Booking.com and suggestions on how to improve your properties performance Click here for instructions.
13th July 2020
User Forum upgrade
The user forum where you can search for answers to your questions and exchange with other users have been completely redesigend. To access the forum click on FORUM under SUPPORT.
1st July 2020
Google Map for the Multi Booking Page
You can now display add a map to the multi booking page which shows markers for all your properties. You can activate the map module in SETTINGS > BOOKING ENGINE > MULTI BOOKING PAGE > LAYOUT. Please check the context help for instructions and visit the forum for more information.
30th June 2020
Direct integration with Jomes
The direct integration which sends prices from Beds24 to Jomres which is available in (SETTINGS) APPS & INTEGRATIONS > JOMRES. The plugin which works the other way around meaning Jomres sends prices to Beds24 will continue to work.
26th June 2020
New interactive functions for the Dashboard
For the components "Arrivals", "Departures" and "Current Guests", "Modified Bookings", "Latest Bookings" you can add "CQ editable" custom question columns. These columns show the questions which are activated in (SETTINGS) PROPERTIES > BOOKING QUESTIONS and are editable.
See How to setup the Dashboard you can find more information on the interactive Dashboard functions.
6th June 2020
Price per night in invoice
You can now select to display the loding price per for each night in the invoide. The setting for "Room Charge Display " is available in (SETTINGS) GUEST MANAGEMENT > INVOICE.
For now this option only works for direct bookings and uses the average price for each night.
28th May 2020
Susbstatus feature for specific reports
Next to the "Status" selector in the "Summary tab" of the booking we have added a second one which allows you to add a "sub status". The sub status has no direct effect on the booking. Its purpose is to hold information and allow you create custom reports according to this information. If required you can add the custom reports to your Dashboard. Examples are:
- To-Do list
- Waitinglist
26th May 2020
Offer guests to purchase refund protection on non refundable bookings
Offer your guests risk-free non-refundable booking with our new partner Refund Protect. If you activate Refund Protect in (SETTINGS) APPS & INTEGRATIONS your guests will be able to buy an optional refund protection which will cover them if they need to cancel a non-refundable booking.
For more information please see Refund Protect.
20th May 2020
Facelift for the control panel
We have been working on a facelift for the control panel which is now released in open beta.
When you go to SETTINGS->ACCOUNT ->PREFERENCES you will see a new setting „Control Panel“ in SETTINGS->ACCOUNT ->PREFERENCES. Set to „New Control Panel“ to change. In the first step we have made a visual upgrade to the look and improved the navigation.
- Navigation
- Better mobile navigation
- Navigation on the left is collapsible. It opens via the settings icon on the left
- New "User" menu
- Accessible via the user icon in the top right corner
- Sub accounts was renamed to "Account Management"
- Price checker is now on every page
- The context help opens via the icon on the right
- All support functions are centralized under "Support"
See Preferences for more information.
7th May 2020
We have improved the menu structure to better reflect how most customers work
All menus related to Bookings have been grouped under the BOOKINGS menu:
- The GUESTS menu was moved there.
- The new MESSAGES menu will show messaging via channels. Click on HELP for further information on this function.
All menus related to prices have been grouped under PRICES:
- Daily prices can be set in the new DAILY PRICES grid.
- The RATES menu shows all rates in a list view and a calendar view.
- In CHANNEL MAPPING you can see all daily prices and rates which are activated for channel management.
- The YIELD OPTIMIZER was moved from the rooms menu on the left.
6th May 2020
Voucher codes for multiple properties
In SETTINGS > BOOKING ENGINE > MULTIPLE PROPERTIES you can now create voucher coldes which apply to all properties in the account.
2nd May 2020
Create reports on cancelled bookings
We have added a new column "Cancel Date" in REPORTS >CUSTOM REPORTS which allows you to create reports on cancelled bookings.
28th April 2020
Google Hotel Ads commission on completed stays and bids from 4%
Google has lowered the limit on commission bids. If you do not have many OTAs bidding against you you can get bookings for a 4% bid.
Also you can now choose to to pay commission on completed bookings instead of at booking.
For more information to to SETTINGS->CHANNEL MANAGER->GOOGLE ADS and then click on HELP in the top right
27th April 2020
Internal Notes added to "Info"
In addition to info codes you can now also add internal notes on the "Info" tab of the booking.
14th April 2020
Overview on pending payment
If you have created payments you can view them in in list under BOOKINGS.
11th April 2020
Google Hotel Ads
Google has lowered the limit on commission bids. If you do not have many OTAs bidding against you you can get bookings for a 4% bid. We have updated the knowledge base for COVID-19
April 6th 2020
Once-off voucher codes
You can now issue once-off voucher codes.
We have linked them in the knowledge base for COVID-19
March 15th 2020
Knowledge base to help you deal with COVID-19
For many hosts times are rough at the moment. We have put together a knowledge base to help you deal with the situation.
March 15th 2020
Beds24 supports 'Per Occupancy Pricing' with Booking.com
Occupancy pricing makes sending prices for different occupancies to Booking.com easy. For more information please see the Booking.com help page and check out our forum.
March 5th 2020
Number of offers increased to 15
From now on, 16 offers are available to you. Offer 1 is your standard offer, which is normally always available. Additional offers can be used to offer different price options or promotions on the booking page or to create internal prices.
March 3rd 2020
Airbnb listing import with prices
The listing import now pulls in rules and prices as daily prices. Importing from Airbnb is the quickest way to get a new property or room set up in Beds24.
For more information please see Airbnb
January 25th 2020
Delay Auto Actions based on info codes
The new setting "Booking Info Delay" will set a auto action t trigger only after the booking info item(s) have existed for the defined number of hours.
January 21st 2020
Send reports via EMail
You can now send standard reports and custom reports via Email.
To use this function go to SETTINGS->ACCOUNT->ROUTINES. For instructions please use the context help (? icons) and click on HELP (top right) of this page.
January 11th 2020
Fulfil legal obligations and collect documents via our new partner Chekin
Our partner Chekin.io automate the guest identification and legal obligations.
- Send guest forms automatically to the authorities.
- Generate the mandatory statistical reports on demand.
- Produce and store all documents required by law.
For more information please see CheKin.io
January 10th 2020
Generate reports for bookings with expired credit cards
If the expiry date of the card is before check-in the info code CARDEXPIRES is added to the "Info" tab of the booking. If the card gets updated the info item gets deleted.
You have the option to set up a report which you can add to your dashboard.
January 8th 2020