Beds24 feature announcements and updates from 2023, newest first. For the latest news, see New Features and Updates.
Changes to the control panel
We are working on improving usability and workflows. This involves changes to the location of settings, setting names and menus.
All implemented and next planned changes are documented in Control Panel Change Log.
30th December 2023
Report guest misconduct to Booking.com
Now you can easily report a guest's misconduct directly from Beds24 to Booking.com.
At the bottom of the "Details" tab of the booking you will find the button to submit.
This option is available after check-in for bookings that are not cancelled. If you need to cancel the booking, report the misconduct beforehand.
27th December 2023
Messaging integration with VRBO group
You can now conveniently communicate with guests who booked via VRBO or one of their brands from the booking in Beds24. Messages from guests will also show under MESSAGES.
The feature is automatically enabled. For more information click here.
15th November 2023
Download Beds24 Mobile App Version 2
- Phone numbers and Email address are now clickable
- The Arrivals menu now shows the arrival time
- Bookings list now show the sum of charges for each bookings
- Bookings show the sum of all payments
For IOS: Search for Beds24 or use this link: App Store
For Android: Search for Beds24 or use this link: Google Play
7th November 2023
Send Registraton information for Expedia from Beds24
When you click on the "Registration Details" button in (SETTINGS) CHANNEL MANAGER > EXPEDIA you will see which licence types are possible in your region and you can enter your licencedata. A click on "Send" will update the licence information to Expedia.
19th October 2023
New features for Booking.com
Vacation rental hosts can now add information on how guests can access the property in directly from Beds24. If you want to do this go to (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Key Collection" button. Booking.com makes this option is only available for vacation rentals.
If you want to send host and property profile information you can add the information in (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT. Then go to (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Update to Booking.com" button where you can select to send your "Property profile".
28th August 2023
Agoda Homes changes pricing model: Action Required
Agoda Single Unit Listings are currently on Net-rate loading which means that Agoda will mark the prices sent from Beds24 up to the Reference Sell Rate on the Agoda website.
With effect from September 2023, Agoda are going to change their rate loading from Net Rate loading to Reference Sell Rate loading for all existing partners/properties (hosts).
In addition, Agoda are harmonizing our commission rates to be in line with Agoda’s market default commission levels. After the rate migration date, Agoda will deduct the adjusted commission from the Reference Sell Rate to determine the base rate received by properties.
Please update your prices or set a multiplier in (SETTINGS) > CHANNEL MANAGER > AGODA to avoid bookings with wrong prices.
For more information please see Agoda help contact Agoda support.
22nd August 2023
Interface with TTLocks
We now offer an integration with TTLocks.
You can connect your TTLocks in (SETTINGS) APPS & INTEGRATIOS > TTLOCK. For instructions click on the HELP icon in the top right.
6th July 2023
New feature: Reviews integration with Airbnb, Expdia and VRBO
Reviews play a crucial role in choosing a place to stay. You can now also conveniently manage reviews from Airbnb, Expdia and VRBO directly in Beds24.
- Read and manage reviews from guests in real time.
- Answer to them directly from Beds24.
For Airbnb you can also view your property score directly in Beds24 in (SETTINGS) CHANNEL MANAGER > AIRBNB > RATINGS.
When you have a new review from Airbnb you will receive a notificaton in your MESSAGES. Messages for Expdia and VRBO reviews will be added as soon as the channels make this feature availalbe.
Click for more information on how to manage reviews.
26th May 2023
New feature: Easy csv booking import for new properties
We have added an easier way to manually import upcoming bookings from a .csv file for new properties in (SETTINGS) PROPERTIES.
For Booking.com, Airbnb and Expedia we have the option to automatically import all upcoming bookings. We recommend to use this method for these channels because for bookings imported directly from Booking.com we will then be able to automatically import changes. You can use this function when the channel manager is set up but not activated. The button is available in (SETTINGS) CHANNEL MANAGER->AIRBNB/BOOKING.COM/EXPEDIA.
17th May 2023
New feature: You can update reservations from Expedia Group on Beds24
What you can do:
- Update a reservation if travel dates or rates change
- Cancel a reservation because of a no-show, or if requested by a guest
Try it now - you will find the a "Report...." button on the "Details" tab of your Expedia bookings.
20th April 2023
Airbnb API Connection Upgrade
You might have noticed changes to the content update options for Airbnb. You can now fully control the content updates you want to send to Airbn by tickincht the appropriate content to be update in (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING.
Nothing has changed for updates to prices and availability - they will be pushed automatically to Airbnb whenever there is a change.
What has changed?
With Sync type = Everything - we can now send only specific content to Airbnb so you will not overriede everything.
- Listing Details
- Descriptions
- Booking rules
- Bedrooms
- Pictures
Why we upgraded our Airbnb connection
Beds24 was one of the original partners to connect with the first Airbnb API in 2016. Recently Airbnb has created a new API with improved functionality and reliability. To maintain the best possible service we have fully upgraded to the new API.
What do you need to do?
There is nothing you need to do. This update provides more flexibility on the updates you manually send to Airbnb.
11th April 2023
Airbnb requests are now imported with the Status "Inquiry"
Inquiries Beds24 will create a booking with the status "Enquiry".
Bookings with the status "Enquiry" do not block the room. If you want to block the room for example if you have made the guest an offer you need to change the status manually.
2nd March 2023
Boost Airbnb bookings
Discounts make your listing more attractive. Many bookers look for bargains. These disccounts can help you drive more bookings and you can conveniently set them directly in Beds24 in (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT
- Last minute discounts may help you attract late bookers.
- If a guest is planning a trip early, the algorithm boosts listings with Early Bird discount in search results.
- Offer a non-refundable rate option with a discount. Beds24 also supports rate plans for Airbnb which allows you to control the discount, the cancellation policy and when a non-refundable option is offered.
Make sure your listing is ready to accept longer stays and offer weekly and monthly discounts to capture part of the increasing long terms stays on Airbnb. If your pricing model is "Per Day" you can also set weekly and monthly discounts in in (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT.
Are our listings new and unbooked? Create a "New Listing Promotion" which will be merchandised & highlighted to potential guests. Airbnb recommends offering a 20% discount to your first three guest.
February 13th 2023
Upload reviews to VRBO/Homeaway, Abritel, FewoDirekt, Stayz...
We can now upload the reviews you already have to VRBO/Homeaway (including Abritel, FewoDirekt, Stayz...)
VRBO only accepts direct reviews including reviews from your own website,Tripadvisor, Google or other sources for which you have the right to use them on your own website. VRBO will not accept any reviews from other OTAs including Airbnb or Booking.com.
If you want us to send your reviews to VRBO please reach out to us via a support ticket.
18th January 2023
Airbnb requests are now imported with the Status "Inquiry"
If you import inquiries Beds24 will create a booking with the status "Enquiry". If the request turns into a confirmed booking the status will automatically change. If you want to automatically cancel requests which do not turn into confirmed bookings you can set up an Auto Action to automatically cancel the booking after a certain period.
Bookings with the status "Enquiry" do not block the room. If you want to block the room for example if you have made the guest an offer you need to change the status manually.
9th January 2023
Webinar on Thursday: Getting started with Beds24
We will be hosting a “Getting started with Beds24” webinar this Thursday. In the webinar we will show how Beds24 works and you will also have the option to ask your questions.
Date & Time: July 1st, 18:00 (Amsterdam, Berlin, Paris Rome, Stockholm, Vienna)
Register: [Register: ['registration page Click here to register] Click to register for this webinar]
You can find a list with upcoming webinars in Webinars.
29th June 2023