How to manage Error Messages from Channels

Error messages from a channel mean it rejected an update from Beds24. Fix them straight away: many channels reject all updates while there is an error, which can lead to overbookings.

Fix an error message

  1. Open the help page of the channel that sent the error. The channels are listed in Channel Manager Capabilities.
  2. Find the error in the channel's common errors or troubleshooting section and follow the fix.
  3. If the error isn't listed, or the fix doesn't work, send Beds24 a support ticket with the error message.

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