Beds24 has a two-way API connection with Expedia. Use it to send prices, availability and restrictions to Expedia, import bookings, and manage bookings, guest messages, reviews, promotions, rooms and rate plans from Beds24. The connection also updates the other Expedia Group sites, such as Hotels.com.
Table of Contents
- Connect an existing Expedia property
- Manage and reconcile bookings
- Messages and reviews
- Promotions, rooms and rate plans
- Disconnect
Connect an existing Expedia property
If you already have a property on Expedia, map your rooms and rates so that Beds24:
- sends inventory (available rooms)
- sends minimum and maximum stays
- sends closed to arrival and closed to departure
- sends prices, including several rates, with a multiplier to mark them up or down if you want
- imports bookings, modifications and cancellations
See Expedia Mapping.
Manage and reconcile bookings
Virtual cards can be charged automatically on the date they become valid. From the booking in Beds24 you can also do the following without logging in to Expedia:
- report invalid cards
- report date changes
- report no-shows
- cancel a reservation at the guest's request. You agree to waive, or refund if applicable, any cancellation fees and other amounts for the reservation, and Expedia Group doesn't charge compensation for them.
- cancel a reservation if the payment method is invalid (Hotel Collect only)
Messages and reviews
- Messages: you see your guests' messages in Beds24 and can reply from the booking. See Send and receive messages.
- Reviews: read a guest's review on the booking and reply from there. See How Reviews work.
Promotions, rooms and rate plans
- Expedia Promotions: create, change and deactivate promotions.
- Expedia Rooms and Rate Plans: create and change Expedia rooms and rate plans from Beds24.
- Expedia error messages: causes and fixes.
Disconnect
Untick Inventory, Prices and Bookings to stop the sync for a room. To disconnect completely, disconnect Beds24 in Expedia Connectivity Settings in the Expedia extranet.
For details, see Disconnect Expedia. To pause the channel for a while, see Temporarily Disconnect an OTA.