Connect Travia to Beds24 to send your availability and several rates per room to Travia and import its bookings and cancellations automatically.
Capabilities and limitations
- Beds24 exports inventory and multiple rates.
- Beds24 imports bookings and cancellations. You can turn off importing cancellations for individual bookings.
- Beds24 imports only bookings made after you connect. Enter existing bookings manually, see Existing bookings.
- Upsell items can't be exported.
For the full list, see Channel Manager Capabilities.
Before you connect
Beds24 only sends availability when you have prices that are active for Travia. See Setting Prices for Booking Channels.
| Price type | What Beds24 sends |
|---|---|
| Fixed prices | 1 person, 2 person and room price. The room price is sent for the occupancy you specify. Several fixed prices with different occupancies can go on the same rate plan. Extra person and extra child prices, and discounts on the Discounts tab, can't be sent. |
| Daily prices | The daily price including occupancy. Several occupancy prices can go on each rate plan. The extra person price is sent. |
- Beds24 sends a single (1 guest), double (2 guests) and room price; the room price applies to the maximum occupancy.
- Travia supports several prices per room and can calculate child prices. See Multiple rates at Travia.
- If you sell rooms individually elsewhere but as a room type with a quantity above one on Travia, set up virtual rooms.
Connect Travia
Step 1: Request the connection at Travia
Contact your Travia market manager and ask to be connected to Beds24.
Step 2: Map your rooms
In Settings > Channel Manager > Travia, enable the room and send its Beds24 room ID to Travia.
Step 3: Map your rates
- Click Get Code next to the rate plan ID setting.
- Click the Travia rate plan for this room.
- When the rate plan ID is copied into the rate plan ID setting, click Save.
Step 4: Activate the connection
- Click View Actual Data to check the availability and prices Beds24 will send to Travia.
- Tick Inventory, Prices and Bookings.
- Click Save.
Expected result: Beds24 sends your availability and prices to Travia and imports new bookings and cancellations.
If you receive error messages, fix them immediately: Travia rejects all updates while there is an error. See Troubleshooting. Changes to settings, such as minimum stays, the multiplier or the number of rooms, go with the next update, see Updates and changes.
Tip: To limit the number of rooms available to Travia, use Channel Inventory. By default, all available rooms are sent to active channels.
Multiple rates at Travia
Travia supports several prices per room, for example for different minimum stays, meal options, or refundable and non-refundable rates. Travia sets up several rate plan IDs per room, each with its own booking conditions, and you map a different Beds24 price or offer to each one. See Map channel rate codes. If you don't have the rate IDs you need, ask Travia to add them.
Troubleshooting
Beds24 emails you any error Travia returns during an update. For general causes and fixes, see Troubleshooting in How the Channel Manager works.
Disconnect Travia
- Untick Inventory, Prices and Bookings to stop the synchronisation for a room.
- To disconnect the channel manager completely, you may need to ask Travia to disconnect you.