Add waitlist bookings for dates with no availability, so you can offer the room if a booking cancels. Waitlist bookings use the sub-status Waitlist.
Create a waitlist booking
Steps:
- Click Add Booking.
- Set Status to Request in the first selector and Waitlist in the second selector.
Expected result: the booking is saved and the room shows as overbooked.
If you don't want the room to show as overbooked, do one of the following:
- Go to Settings > Properties > Booking Rules and set Bookings with Request Status to Do not block the room.
- Set Status to Cancelled with the sub-status Waitlist, and add a flag so you can tell these bookings apart from real cancellations.
Manage waitlist bookings
Create a custom report in Reports > Custom Reports for all bookings with the sub-status Waitlist, and add it to your dashboard.