Quick links to useful Beds24 functions, grouped by topic: control panel, bookings, prices, availability, guest communication, payments, automation, revenue, reports, direct bookings and channel performance.
Table of Contents
- Control panel use and customisation
- Bookings
- Prices and restrictions
- Availability
- Communication with guests
- Payments
- Automation
- Optimise revenue
- Reports
- Direct bookings
- Optimise your performance
Control panel use and customisation
- Switch to the new control panel
- Use Beds24 on your mobile
- Customise the display of prices in the Calendar
- Customise which information your dashboards show
- Show bookings in the Calendar with icons
- Keep notes for specific dates with the diary function
- Create extra logins with specific roles to manage staff access rights
- Show external content, for example tasks, calendars or weather, on your dashboard
- Add the Mobile App QR code to your control panel
- Use group keywords to manage the view of properties
Bookings
- Customise the information you collect from guests
- Drag and drop bookings to change the room quickly
- Prevent accidental changes to room assignments
- Add bookings made by phone or from walk-ins
- Manage group bookings
- Split bookings into separate bookings
- Let guests view and cancel their bookings
- Create invoices for corporate guests or agents
- Track the origin of bookings
- Record information in a booking with info codes
- Lock invoices after you assign an invoice number
- Report invalid cards or no-shows to Booking.com directly from the booking in Beds24
- Create a waitlist
- Manage bedding
- Customise the top section of your bookings with custom information
- Add a custom tab to your bookings with custom information or template variables
- See a booking overview
- Review your Airbnb guests automatically
Prices and restrictions
- Adjust prices automatically based on predefined rules
- Use voucher codes to encourage rebookings
- Override policies for Booking.com rate plans
- Adjust calendar prices for booking channels with a multiplier
- Adjust calendar prices for your booking page with a multiplier
- Channel and OTA pricing requirements for dorms
Availability
- Close rooms to make them unavailable
- Auto top up rooms
- Limit check-in, check-out or both
- Adjust the inventory sent to channels
Communication with guests
- Send emails to guests automatically
- Send emails and messages in the guest's language
- Send a proposal or quote
- Use Template Variables and Smart Template Variables to add booking information automatically and communicate with guests
- Connect to Mailchimp
- Create and send a Guest Guide automatically
Payments
- Send payment requests to guests automatically
- Let guests pay with bitcoin
- Auto charge guest credit cards and virtual cards from OTAs
- Refund customer payments in Stripe
- Set local payment methods in Stripe
- Manage pending payments
Automation
- Send emails to guests automatically
- Send payment requests to guests automatically
- Send invoices by email
- Connect your favourite apps with Make (formerly Integromat)
- Adjust prices automatically based on predefined rules
- Use Template Variables and Smart Template Variables to add booking information automatically and communicate with guests
- Auto top up rooms
Optimise revenue
- Fill gaps in the calendar
- Sell extras
- Use voucher codes
- Offer several price and booking options
- Offer gift certificates
- Adjust prices automatically based on predefined rules
- Sell rooms in different combinations
- Auto top up rooms
- Get more bookings by showing more availability
- Access Booking.com's tailored opportunities directly in Beds24
Reports
- Create custom charts and graphs for your dashboard
- Calculate data in custom reports with template variables
- Generate custom reports for meals, transfers and other guest requests
Direct bookings
- Make your booking page blend seamlessly into your website
- Show your features on your booking page
- Let guests make multiple or single room bookings
- Show a Google map on your booking page
- Create custom booking widgets for your website with the widget designer
- Add a chat to your booking page
- Add a mobile rate
Optimise your performance
- Communicate proactively
- Show 20+ pictures for each listing
- Appear in more searches with picture tags
- Update features and amenities to appear in filtered searches
- Offer a refundable price option to significantly increase bookings
- Review your guests to encourage them to give you a good review