Specific content for Airbnb

In Settings > Channel Manager > Airbnb > Specific Content, you set values that only apply to Airbnb, such as house rules, check-out instructions, fees and taxes, and accessibility features. Use the context help next to each setting for details.

After making changes, go to Settings > Channel Manager > Airbnb > Mapping and click Update to send them to Airbnb. See Airbnb Mapping.

Note: If your sync type is Prices and Availability or Limited, only pricing, and taxes and fees, are sent. Everything else counts as content and can be set in Airbnb.

Table of Contents

  1. House rules and children
  2. Check-out instructions
  3. Fees and taxes
  4. Accessibility

House rules and children

If you don't allow children or infants, Airbnb requires a text explanation. For house rules, you can add a text description. Enter the house rules, and their descriptions if you want to send them, as Custom values in Specific Content.

Rule Description
REQUIRESSTAIRS Must climb stairs. Describe the stairs (for example, how many flights).
POTENTIALNOISE Potential for noise. Describe the noise and when it's likely to take place.
LIMITEDPARKING No parking on property. Describe the parking situation around the listing.
SHAREDSPACES Some spaces are shared. Describe the spaces the guests will share.
LIMITEDAMENITIES Amenity limitations. Describe an amenity or service that's limited, such as weak wifi or limited hot water.
SURVEILLANCE Surveillance or recording devices on property. Describe any device that records or sends video, audio or still images. Specify each device's location and whether it will be on or off.
WEAPONS Weapons on property. Describe any weapons (firearms, airguns, tasers, etc.), their location and how they're secured.
ANIMALS Dangerous animals on property. Describe any domesticated or wild animals that could be a health or safety risk to guests or other animals.
HASPETS Pet(s) live on property. Describe the pets.

Check-out instructions

You can send check-out instructions for the tasks you expect guests to do before they leave.

  • If the fields are empty, nothing is sent or overridden.
  • If you enter text, Beds24 sends it and overrides what's set in Airbnb.
  • Removing the text in Beds24 doesn't remove the task in Airbnb. To remove a task, do it directly in Airbnb.

Fees and taxes

  • Send the taxes and fees Airbnb supports as Custom values. If you apply a linen fee, Airbnb adds it to the cleaning fee.
  • To send taxes, click Check if you are eligible to send taxes. If Airbnb allows you to send taxes, set them under Custom. The context help for Custom has detailed instructions.

Warning: A price multiplier in Settings > Channel Manager > Airbnb > Mapping is also applied to the cleaning fee. To override this, set the cleaning fee as a Custom value in Specific Content.

Accessibility

Airbnb requires a picture for each accessibility feature.

  1. Add a picture for each feature you want to send in Settings > Booking Engine > Pictures, see Pictures.
  2. Click Manage and note the picture ID.
  3. In Specific Content, add a Custom value with the feature followed by the picture ID.

For example, this sends the feature PARKING_DISABLED with picture P-12345:

PARKING_DISABLED P-12345

Available features:

PARKING_DISABLED
STEP_FREE_ACCESS_BATHROOM
GRAB_RAILS_IN_SHOWER
GRAB_RAILS_IN_TOILET
ROLLIN_SHOWER
SHOWER_CHAIR
WIDE_DOORWAY_BATHROOM
TUB_WITH_SHOWER_BENCH
WIDE_CLEARANCE_TO_SHOWER_AND_TOILET
STEP_FREE_ACCESS_BEDROOM
WIDE_DOORWAY_BEDROOM
SINGLE_LEVEL_HOME
COMMON_SPACE_STEP_FREE_ACCESS
COMMON_SPACE_WIDE_DOORWAY
HOME_STEP_FREE_ACCESS
PATH_TO_ENTRANCE_LIT_AT_NIGHT
HOME_WIDE_DOORWAY
FLAT_SMOOTH_PATHWAY_TO_FRONT_DOOR

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