Use the Beds24 mobile app for Android and iOS to handle daily tasks away from your desk: manage bookings, arrivals and departures, reply to Airbnb and Booking.com messages, view availability and add bookings manually. Activate it in Settings > Marketplace > Mobile App. For other tasks, log in to your Beds24 account in a browser on any mobile device.
Quick Guide
- Install the Beds24 app from the App Store or Google Play.
- In Beds24, go to Settings > Marketplace > Mobile App and click Generate QR Code.
- Scan the QR code with the app.
- Set a PIN (or use your fingerprint).
Contents
Install the app
Note: Generate QR Code is available only in the new control panel. If you still use the old control panel, go to Settings > Account > Preferences and set Control Panel = New Control panel.
iOS
- Install the app from the App Store: search for Beds24 or use the Beds24 app on the App Store.
- Log in to your Beds24 account and go to Settings > Marketplace > Mobile App.
- Click Generate QR Code.
- Take a picture of the QR code.
- Set a PIN. You need this PIN every time you use the app.
Android
- Install the app from Google Play: search for Beds24 or use the Beds24 app on Google Play.
- Log in to your Beds24 account and go to Settings > Marketplace > Mobile App.
- Click Generate QR Code.
- On your Android device, open the login link Beds24 emails you when you download the app.
- Take a picture of the QR code.
- Set a PIN. You need this PIN every time you use the app.
Expected result: The app opens with your bookings. To change the language, tap More in the bottom navigation, then Settings.
Use your fingerprint
- Log out: tap More in the bottom-right corner, then Logout.
- Generate a new QR code in Beds24 and scan it with the app.
- Choose to set a PIN or use your fingerprint.
Refresh the data
Booking and inventory data update when you log in and move around the app. To load the latest data manually, tap More in the bottom navigation, then Refresh.
Bookings
The bottom navigation shows key booking figures. Tap a booking to view its details, and tap the Edit icon at the top to edit it.
| View | What it shows |
|---|---|
| New bookings | New bookings, shown in the bottom navigation and in the left menu (tap More). |
| Arrivals | Arrivals, shown in the bottom navigation and in the left menu. For one property, tap the property and scroll down. To mark a guest as checked in, tap the booking, then the Check-in icon: this adds the info code CHECKIN to the booking. |
| Departures | Departures, shown in the bottom navigation and in the left menu. To mark a guest as checked out, tap the booking, then the Check-out icon: this adds the info code CHECKOUT to the booking. |
| Current guests | All bookings that don't have the status cancelled, shown in the bottom navigation and in the left menu. |
- Search for a booking: tap the Search icon at the top.
- Add a booking manually: tap the + icon at the top to open the price checker. You can also add bookings from the property or room calendar: tap the property, scroll down and tap Add booking.
Calendars
- Property calendar: a dot marks bookings. Tap a date to view its bookings. A red date isn't available for booking.
- Room calendar: properties with several room types have a calendar for each room. Tap a room calendar to open a detailed view of that room. Dots and red dates work as in the property calendar.
Messages
Airbnb and Booking.com message threads are in the booking. Tap More in the bottom navigation, then Messages, to see a list of messages from the last 30 days.
Add the app link to the control panel
Add a link to the mobile app page to the control panel header for easy access from your account.
- Click the User icon at the top right, then Account Management (in the old control panel: Sub Account at the top right).
- Click Manage Account for the sub account and scroll down to Custom Control Panel Menu.
- Click Edit, then Source, and paste:
<a href="https://beds24.com/control3.php?pagetype=mobileapp">Mobile App</a>Expected result: The link shows at the top left of the user's control panel.
Troubleshooting
| Issue | Likely cause | Resolution |
|---|---|---|
| You can't use the app after not using it for a while | For security, the app disconnects after 30 days without use. | Go through the setup process again. |
| You have to scan the QR code again after logging out | Logging out disconnects the app completely. | Go through the setup process again. If you close the app without logging out, you can log back in with your PIN or biometrics. |
| Some bookings don't show the property or room name | With more than 100 properties, not all property data has loaded. | Tap the home button and scroll to the bottom of the property list so all property data loads. |
| You can't send messages to Expedia bookings | The app can only read Expedia messages. | Sending messages to Expedia bookings isn't supported in the app at the moment. |