Sending data to SEF

Beds24 has no direct connection to the SEF portal, but you can collect the guest data SEF requires and send it with a custom report or a free third-party tool. In Portugal, accommodation providers must record the stay and identification details of all foreign guests, from EU and non-EU countries, and send them to SEF (Portuguese Immigration and Border Service) within three days.

Table of Contents

1. Export guest data with a custom report
2. Send data automatically with homeit.pt
3. Important notes

Export guest data with a custom report

1. Go to Settings > Properties > Booking Questions and create custom questions for guests to answer during booking.
2. Run a custom report to export the answers from Beds24 and send them to the authorities.

Send data automatically with homeit.pt

homeit.pt offers a free tool that sends the data to SEF for you. Beds24 gives no guarantees for this tool. You use it at your own risk.

How it works:

1. Each guest fills in an online form.
2. The data is recorded in a Google spreadsheet.
3. On the day after check-in, the spreadsheet can send the data to SEF automatically.

Prerequisites:

• A Google (Gmail) account. The tool uses Google Sheets and Google Forms. A Gmail account is free.
• Your SEF connection type set to Web Service. For a property already registered on the SEF website, email SEF at siba@sef.pt, ask to change the method of sending the accommodation bulletin to Web Service and include the NIF of the accommodation. The reply takes about 24 hours. For a new property, choose Web Service when you register.

Steps:

1. Open the homeit.pt SEF spreadsheet and click File > Make a copy to copy it to your Google Drive. This creates two files in your Drive.
2. Open the spreadsheet and click the Perfil tab at the bottom left.
3. Enter your SEF details exactly as you registered them on the SEF website.
4. Choose whether the data is sent automatically or manually. When you change this option, or send data to SEF for the first time, allow the SEF app to access your file.
5. In Beds24, create an Auto Action that sends guests the link to the form. See Auto Actions.

Expected result: guests receive the form link, and their answers are sent to SEF from the spreadsheet.

Important Notes

• Don't change the order of the Profile and Form Responses tabs in the spreadsheet.
• Don't add questions to the form before the questions SEF requires.

Related Articles

• Booking Questions
• Custom-Reports
• Auto Actions