Availability is calculated for each room from the bookings already in the system and the prices you set. If a date has no price, your booking page shows no availability for it and Beds24 doesn't send availability to OTAs, so keep your bookings and prices up to date.
How availability works
- With availability both last minute and long term, you are more visible to potential guests and more likely to receive bookings.
- Many travellers plan ahead. You are only visible to them if you have availability 12 or 16 months in advance.
- Prices only show for the Max Days in Advance set in them. The default is 365, which shows prices for one year from today. You can change this value.
Troubleshooting
If the system shows no availability, check each of these:
| Issue / Error | Likely cause | Resolution |
|---|---|---|
| No availability for some or all dates | No valid prices for the dates | Set prices for the dates. See How to setup Prices. |
| No availability after a certain date | Max Days in Advance is reached (default 365 days from today) | Increase Max Days in Advance in the prices. |
| No availability for some dates | No inventory in the Calendar | Check the inventory in the Calendar. |
| Room closed on some dates | A blackout in the Calendar, or an Exceptional Booking Period in Settings > Booking Engine | Remove the blackout or change the exceptional period. See Booking Rules. |
| Room unavailable although it has no bookings | The room depends on availability in other rooms (Settings > Properties > Rooms > Setup) | Check the dependencies. See How to setup Room Linking and Dependencies. |
| Price exists but the room isn't bookable | The wrong offer is activated in the price (default Offer 1) | Activate the correct offer in the price. See Offers. |
| Room closed although it has free units | Overbooking Protection is set per property (Settings > Properties > Rooms > Setup) | Check the sum of bookings for the whole property. See Overbooking protection. |