Upload pictures for your booking page in Settings > Booking Engine > Pictures, or link to pictures you host yourself, then assign them to your property, rooms and offers. Beds24 can also send your pictures to booking channels that support it.
Quick Guide
- Upload your pictures in Settings > Booking Engine > Pictures, or enter external picture URLs in Settings > Booking Engine > Pictures > External.
- Resize uploaded pictures for the booking page with Manage picture.
- Assign pictures to the property, rooms and offers.
Table of Contents
- Upload pictures
- Manage and resize uploaded pictures
- Use external pictures
- Assign pictures to the booking page
- Add captions
- Send pictures to booking channels
- Troubleshooting
Upload pictures
Uploaded pictures must be .png files. For .jpg or .gif files, use external hosting instead (see Use external pictures).
Steps:
- Go to Settings > Booking Engine > Pictures.
- Choose the pictures you want to use and upload them.
| Limit | Value |
|---|---|
| Files per upload | 10, with 100 MB in total |
| Recommended file size | Less than 5 MB |
| Uploaded pictures per property | 99. For more, use external pictures. |
Manage and resize uploaded pictures
Click Manage picture to delete or resize a picture, or to copy its URL.
Use pictures on your booking page at the smallest size that still looks good. Adjust the size for the booking page in Manage picture:
Note: pictures sent to channels are always sent in their original size, whatever size you set for the booking page.
To change the slider settings, go to Settings > Booking Engine > Property Booking Page > Layout (responsive booking page only).
Use external pictures
Instead of, or as well as, uploading, you can use up to 20 externally hosted pictures per room. This also gives you full control over your images.
Steps:
- Host your pictures securely. If your website has SSL, you can host them there. Otherwise, use a picture hosting service such as imgur.com.
- Go to Settings > Booking Engine > Pictures > External.
- Enter the URL of each picture.
Expected result: a thumbnail of each picture appears.
- External pictures must be hosted securely (https, not http).
- External pictures are used as they are and can't be resized.
- If you use a third-party service, make sure your pictures are publicly available.
- Use the URL of the picture itself, not of the place where it's stored.
- URLs can be 250 characters at most.
Assign pictures to the booking page
In Settings > Booking Engine > Pictures, set the selector to the property, then choose what to assign pictures to. If you use a slider, you can also set the order of the pictures.
| Pictures for | How to assign | Notes |
|---|---|---|
| Property | Select Property Pictures. | On the adaptive booking page, this picture is only used on the multi property booking page. |
| Room | Select the room. | Only shown if your layout has room pictures activated. Many layouts use only offers and offer pictures. Not used on the adaptive booking page. |
| Offer | Select the room, then the offer number. | Offer 1 is the default and always displays. Sliders are only available on the responsive booking page. |
Note: if you activated modules but didn't assign pictures to them, the booking page tries to use a picture from a higher module.
Adaptive booking page only: once a picture is uploaded, you can resize it for the position where it displays. Change the picture settings in Settings > Booking Engine > Property Booking Page > Content.
Add captions
Send pictures to booking channels
Beds24 can send pictures to some channels. See the help page for each channel for how its pictures are sent.
Troubleshooting
| Issue | Likely cause | Resolution |
|---|---|---|
| No thumbnail appears for an external picture. | The URL doesn't go to the picture itself, for example it links to a storage location. | Use a direct link to the image file. Links to a storage location cause errors when the picture is sent to channels. |
| A changed picture doesn't show on the booking page yet. | Pictures are cached for 24 hours so your booking page loads faster. | Wait for the cache to refresh. |
| Room pictures don't show on the booking page. | Your layout doesn't have room pictures activated. | Activate a room picture module, or assign offer pictures instead. |