The Jomres plugin gives your Jomres site an interface to the Beds24 channel manager, so you can synchronise your booking channels. Jomres creates the properties in Beds24, and you set up the channel manager in Beds24 to connect to the channels. For the direct Jomres integration in Settings > Marketplace > Jomres, see Jomres.
Quick Guide
- Start the connection from Jomres, following the Jomres plugin instructions.
- Check that prices and availability arrive in Beds24, and that a test booking made in Beds24 imports to Jomres.
- Enable the Jomres price rows for channel management in Settings > Properties > Rooms > Daily Prices.
- Connect your channels in Settings > Channel Manager.
Contents
- Capabilities
- Before you connect
- Connect Jomres
- Manage bookings
- Redirect to the Jomres booking page
- Troubleshooting
Capabilities
What the connection can do depends on the channel. With Booking.com and many others, Beds24 has a two-way XML connection: it exports inventory and prices and imports bookings and booking modifications. Check the capabilities of the channels you want to use in Channel Manager Capabilities.
- Jomres can send multiple prices and one minimum stay for each room for each date.
- If you need more complex pricing (for example several channels with different prices each), you can create it in Beds24.
- Beds24 sends bookings back to Jomres.
Before you connect
You need:
- Accounts with the booking channels you want to use.
- A Beds24 account. You can sign up for Beds24.
- The Jomres plugin.
Setting up Beds24 is free and you can do it yourself. Beds24 is a self-service system with context-sensitive help, extensive documentation and free ticket support.
Connect Jomres
Step 1: Start the connection from Jomres
The connection is started from Jomres. Follow the instructions for the Jomres plugin.
Step 2: Test the connection
- Check that prices and availability have been sent to Beds24 correctly.
- Make a test booking in Beds24 and check that it imports to Jomres.
Step 3: Enable the prices for channel management
Enable the Jomres price rows for channel management in Settings > Properties > Rooms > Daily Prices.
Step 4: Connect the channels
Go to Settings > Channel Manager and connect the channels you want to use. Each channel has its own setup instructions: click Help on the channel's page or see How the Channel Manager works.
Expected result: Prices and availability from Jomres go to your channels, and channel bookings import to Jomres.
Where to get help
- For the data exchange between Jomres and Beds24, contact your Jomres plugin support.
- For the setup and data exchange between Beds24 and the channels, contact Beds24 support.
Manage bookings
- Bookings import into Jomres only if there is a price in the price field. If the channel didn't send a price, Beds24 uses the minimum price for the room, so make sure Minimum Price in Settings > Properties > Rooms > Setup is greater than 0.
- Don't delete bookings from Beds24: deleted bookings can't be updated. Set the status to Cancelled instead, and Beds24 sends the cancelled status to Jomres.
- Bookings you add manually in Beds24 are also sent to Jomres. If one isn't, open the booking, go to the Logs tab and click Resend Notify.
Redirect to the Jomres booking page
Use the Booking Redirect URL setting to send traffic from the Beds24 booking page to your Jomres booking page, for example from TripConnect or the Facebook app, so the guest doesn't see the Beds24 page. To pass the selected dates to Jomres, add this to the end of your Jomres booking page URL:
&start=[FIRSTNIGHTDD/MM/YYYY]&end=[LEAVINGDAYDD/MM/YYYY]Note: To show your Jomres booking page in the Facebook app, it must be hosted with a secure certificate and the URL must start with https://.
Troubleshooting
| Issue | Likely cause | Resolution |
|---|---|---|
| A booking doesn't import or export between Jomres and Beds24 | The Jomres log shows the exact reason. | Log in to the Jomres administrator back end and open Jomres > Tools > Log Files > Beds24v2.application.log. |
| A channel booking doesn't import into Jomres | The booking has no price and the room's Minimum Price is 0. | Set Minimum Price greater than 0 in Settings > Properties > Rooms > Setup. |