GuestTouch offers a guest messaging platform that covers the whole digital guest journey, from property discovery and booking to pre-arrival, check-in and post-stay. Its reputation platform helps you collect more reviews and direct feedback, track performance across your portfolio, create custom groups and respond to reviews with guestAI™.
Connect GuestTouch
You need: an account with GuestTouch, and the GuestTouch webhook URL from your configuration email.
Step 1: Generate an invite code
- Go to Settings > Marketplace > API (the API page in Beds24).
- Click Generate invite code.
- Select all options under READ AND WRITE.
- Click Generate invite code.
Step 2: Set the webhook URL
- Go to Settings > Properties > Access.
- Paste the GuestTouch webhook URL from your configuration email into Booking Webhook.
- Leave all other fields blank and click Save.
- Repeat these steps for every other property you want to connect.
Partner support
For further details, contact GuestTouch support.