Connect Atraveo to Beds24 to send your availability and live prices to Atraveo and import its bookings. The Atraveo connection also covers E-Domizil and TuiVillas.
Note: This connection is only for existing Atraveo connections. For new connections, use Hometogo.
Table of Contents
- Capabilities and limitations
- Before you connect
- Connect Atraveo
- Prices at Atraveo
- Several properties in one Atraveo account
- Troubleshooting
- Disconnect Atraveo
Capabilities and limitations
- Beds24 exports inventory and rates, and imports bookings. You can add a price multiplier.
- Atraveo starts all data transfers, so Beds24 has no influence on how often Atraveo updates its calendar.
- Beds24 doesn't import cancellations or modifications.
- Not supported: occupancy-based prices, minimum and maximum stay, multiple rates, closed on arrival / closed on departure, and upsell items.
For the full list, see Channel Manager Capabilities.
Before you connect
- Beds24 only sends availability when you have prices that are active for Atraveo. See Setting Prices for Booking Channels.
- You need a price for the full occupancy.
- Extra person and extra child prices, and discounts on the Discounts tab of fixed prices, can't be sent.
- If you use daily prices with an extra person price, set the daily price for the maximum occupancy and enter the extra person price as a negative value, so the full occupancy price can be sent.
- With several prices, Beds24 sends the best (lowest) price for the requested period and length of stay. Check-in and check-out limits in fixed prices are ignored.
- Beds24 imports only new bookings. Enter existing bookings manually, see Existing bookings.
- If you sell rooms individually elsewhere but as a room type with a quantity above one on Atraveo, set up virtual rooms.
Connect Atraveo
An Atraveo "property" is a room in Beds24.
Step 1: Set up Beds24
- Go to Settings > Channel Manager > Atraveo.
- Tick Inventory and Prices and Bookings.
- In Room Code, enter your Atraveo internal property number. This is normally the Beds24 room ID.
- Click Save.
Step 2: Set up Atraveo
- Log in to Atraveo, go to My Properties, click the property and open the Description tab. Find Your own property ID of the holiday accommodation. If it's empty, set it to the Beds24 room ID the property connects to.
- Go to Interfaces > Availability Interface (or Vacancy interface) and enter the inventory URL from the Beds24 channel manager settings.
- Go to Interfaces > Booking Interface and enter the booking URL from the Beds24 channel manager settings.
- Check that both functions are active in the Atraveo dashboard: the complete availability, and the live price vacancy (price and availability on a specific date). If not, contact Atraveo support.
Expected result: Atraveo requests prices from Beds24, and Beds24 sends the price for the requested number of guests. Click View Actual Data to check the availability and prices Beds24 will send.
Note: Beds24 overwrites prices already set in Atraveo but can't remove them. If Beds24 sends no prices, it sends no availability, and Atraveo shows its original data.
Prices at Atraveo
Atraveo uses the prices from Beds24 only for the live price vacancy query. Set your basic prices manually in the Atraveo extranet.
To mark your prices up or down, or convert the currency, enter a multiplier in the Price Multiplier field, for example *1.23. It applies to all prices and fees Beds24 sends. See Price multiplier for all options.
Several properties in one Atraveo account
If you have several properties in Beds24, replace propid in both URLs with your owner ID. Find it in Settings > Account. Example:
https://beds24.com/api/atraveo.de/inventory.php?ownerid=266
https://beds24.com/api/atraveo.de/booking.php?ownerid=266Note: Atraveo checks the link only for the first property in your Atraveo account. If that property isn't set up and connected to Beds24, Atraveo shows an error that the link isn't compatible.
Troubleshooting
| Error | Likely cause | Resolution |
|---|---|---|
The entered availability interface does not appear to be compatible with our specifications. |
The Beds24 room code doesn't match the Atraveo property ID, or the first property in your Atraveo account isn't connected | Make sure Room Code in Beds24 is exactly the same as Your own property ID in Atraveo. With several properties, connect the first one in your Atraveo account. |
Disconnect Atraveo
- Untick Inventory and Prices and Bookings to stop the synchronisation for a room.
- Delete the Beds24 URLs in your Atraveo extranet.