Some channels accept fees and taxes sent from Beds24. What you can send, and where you set it, depends on the channel. For direct bookings, fees and taxes are upsell items.
Fees and taxes by channel
Use the context help (the question mark icon) on each settings page for details, and check the help page of each channel for its rules.
| Channel | What is sent | Where to set it | Conditions and requirements |
|---|---|---|---|
| Airbnb | Custom fees and taxes | Settings > Channel Manager > Airbnb > Specific Content > Custom | Settings > Channel Manager > Airbnb > Mapping > Sync Type must be Limited or Everything. With Prices & Availability, fees and taxes aren't sent and you set them up in the Airbnb extranet. |
| Booking.com | Custom fees and taxes, and VAT | Fees and taxes: Settings > Channel Manager > Booking.com > Specific Property Content > Custom. VAT is sent from the VAT amount in Settings > Properties > Booking Rules. | Your Booking.com connection must be activated for content. |
| Direct bookings (your website) | Upsell items | Settings > Booking Engine > Upsell Items | To include obligatory fees and taxes in the price on the booking page, set Settings > Booking Engine > Property Booking Page > Total Price Style to Price including all obligatory fees and taxes. Optional upsell items show on the booking page for guests to select. |
| Google Ads | Upsell items | Upsell items activated for your booking page, in Settings > Booking Engine > Upsell Items | Obligatory fees and taxes are sent in addition to the price to make the final price. |
| HomeToGo | Custom fees and taxes | Settings > Channel Manager > HomeToGo > Specific Room Content > Custom | Fees and taxes can be a flat fee, a percentage, per day or per guest. Fees and taxes set to stay collected aren't added to the booking price. HomeToGo requires a cleaning fee: if none is set, zero is sent. Enter it in Settings > Channel Manager > Property Content > Room Content. |
| Marriott | Custom fees | Settings > Channel Manager > Marriott > Specific Content > Custom | No special conditions. |
| Tripadvisor Rentals | Cleaning fee, security deposit and a tax percentage | Cleaning fee and security deposit: Settings > Channel Manager > Property Content > Room Content. Tax percentage: Settings > Channel Manager > Tripadvisor Rentals > Specific Content. | The tax percentage is for taxes that aren't included in the price. |
| Trivago | Upsell items and VAT | Upsell items activated for your booking page, in Settings > Booking Engine > Upsell Items. VAT is calculated from Settings > Properties > Description > VAT Rate %. | VAT is sent as a separate item, calculated on prices, taxes and extra fees. Refundable obligatory upsell items aren't sent. |
| Vrbo | Custom fees and taxes | Settings > Channel Manager > Vrbo > Specific Room Content > Custom | Fees and taxes can be a flat fee, a percentage, per day or per guest. Fees and taxes set to stay collected aren't added to the booking price. Vrbo requires a cleaning fee: if none is set, zero is sent. Enter it in Settings > Channel Manager > Property Content > Room Content. |