Emerging Travel Group

Connect Emerging Travel Group to Beds24 to send your availability and several rates per room to Emerging Travel Group, RateHawk and ZenHotels, and import their bookings and cancellations automatically.

Quick Guide

1. In the Emerging Travel Group extranet, choose Beds24 as your channel manager.
2. In Settings > Channel Manager > Emerging Travel Group, enter your hotel ID and currency.
3. Map your rooms and rates with Get Code.
4. Check View Actual Data, tick Inventory, Prices and Bookings, and save.

Table of Contents

1. Capabilities and limitations
2. Before you connect
3. Connect Emerging Travel Group
4. Multiple rates at Emerging Travel Group
5. Troubleshooting
6. Disconnect Emerging Travel Group

Capabilities and limitations

• One connection updates the Emerging Travel Group brands: Emerging Travel Group, RateHawk and ZenHotels.
• Beds24 exports inventory and multiple rates.
• Beds24 imports bookings and cancellations. You can turn off importing cancellations for individual bookings.
• Beds24 imports only bookings made after you connect. Enter existing bookings manually to block the dates, see Existing bookings.
• Upsell items can't be exported.

For the full list, see Channel Manager Capabilities.

Before you connect

Beds24 only sends availability when you have prices that are active for Emerging Travel Group. See Setting Prices for Booking Channels.

• Beds24 sends a single (1 guest), double (2 guests) and room price; the room price applies to the maximum occupancy. For more occupancies, ask Emerging Travel Group for extra rate IDs, see Multiple rates.
• Extra person and extra child prices, and discounts on the Discounts tab of fixed prices, can't be sent.
• If you use daily prices with an extra person price, set the daily price for the maximum occupancy and add the extra person price as a negative value, so the price for full occupancy can be sent.
• If you sell rooms individually elsewhere but as a room type with a quantity above one here, set up virtual rooms.

Connect Emerging Travel Group

You need: the Emerging Travel Group hotel ID for your property.

Step 1: Choose Beds24 in the Emerging Travel Group extranet

1. Sign in to the Emerging Travel Group extranet and go to Hotel > General Info. Channel manager is at the bottom of the page.
2. First connection: choose Beds24 from the drop-down menu. Check that the Channel manager icon shows at the top of the page.
3. Changing channel manager: click Deactivate, then choose Beds24 from the drop-down menu.

Step 2: Enter your hotel ID in Beds24

1. Go to Settings > Channel Manager > Emerging Travel Group and enter your hotel ID.
2. Set the currency. If you use a different currency on Emerging Travel Group than in Beds24, use the price multiplier.

Step 3: Map your rooms

1. Click Get Code next to the room type ID setting.
2. Click the Emerging Travel Group room ID you want to map to each Beds24 room.
3. When the room ID is copied into the room type ID setting, click Save.

Step 4: Map your rates

1. Click Get Code next to the rate plan ID setting.
2. Click the Emerging Travel Group standard rate for this room. Check that the rate plan ID is copied into the setting.
3. Click Save.

Step 5: Activate the connection

1. Click View Actual Data to check the availability and prices Beds24 will send.
2. Tick Inventory, Prices and Bookings.
3. Click Save.

Expected result: Beds24 sends your availability and prices and imports new bookings and cancellations. The connection works if you receive no error messages and Emerging Travel Group shows the right availability and prices.

Note: Beds24 overwrites prices already set in Emerging Travel Group but can't remove them. If Beds24 sends no prices, it sends no availability, and Emerging Travel Group shows its original data.

Changes to settings, such as minimum stays or number of rooms, go with the next update, see Updates and changes.

Price multiplier

For Emerging Travel Group, add the multiplier to your hotel ID. For example, 123456*12.34 multiplies all prices for hotel ID 123456 by 12.34, and *[CONVERT:IDR-EUR][/]0.85 converts Indonesian rupiah to euros and divides the price by 0.85, which raises it by about 15%. See Price multiplier for all options.

Multiple rates at Emerging Travel Group

You can send several rates for each date, for example for different occupancies, minimum stays, meal options, or refundable and non-refundable rates. Emerging Travel Group sets up several rate plan IDs per room, each with its own booking conditions, and you map a different Beds24 rate or offer to each one. If you don't have the rate plan IDs you need, ask Emerging Travel Group to add them.

To see all mapping codes for the property, click Get the Emerging travel group Room and Rate Codes for this Property Code.

Fixed prices

You can map each fixed price to any active Emerging Travel Group rate plan ID that isn't derived or linked. Enter the rate plan ID on the Channel tab of the fixed price. If you leave it blank, the rate plan ID in the channel manager settings is used. If the rate is linked to other offers or rooms, use the selector to choose the room to map.

Offers and daily prices

Beds24 supports up to four offers per room, and you can map each offer to a different rate plan ID. This is useful for daily prices, because you can assign each daily price row to an offer. In the rate plan ID setting, separate the rate plan IDs with colons:

Setting	Result
11111:22222:33333:44444	Offer 1 goes to rate plan 11111, offer 2 to 22222, offer 3 to 33333 and offer 4 to 44444.
:22222:33333:44444	Offer 1 is only for the Beds24 booking page; offers 2, 3 and 4 go to Emerging Travel Group.
12345678,123456789	The same price goes to several rate plan IDs, for example so a daily price set to Do not allow lower prices overrides several rate plans.

If the channel manager setting has comma-separated rate plan IDs and each Beds24 rate has its own rate plan ID, each rate is mapped to its rate plan ID, and daily prices go to all the listed rate plan IDs, overriding the rate price when needed.

Troubleshooting

Beds24 emails you any error Emerging Travel Group returns during an update.

Error	Likely cause	Resolution
You have no permissions to modify rates with ids:...	The numbers entered aren't valid Emerging Travel Group rate IDs	Check your rate IDs and enter only valid Emerging Travel Group rate IDs.

For general causes and fixes, see Troubleshooting in How the Channel Manager works.

Disconnect Emerging Travel Group

• Untick Inventory, Prices and Bookings to stop the synchronisation for a room.
• To disconnect completely, sign in to the Emerging Travel Group extranet, go to Hotel > General Info and click Deactivate under Channel manager.

Related Articles

• How the Channel Manager works
• Setting Prices for Booking Channels
• Channel Manager Capabilities