A booking template is a printable form you open from the Summary tab of a booking. By default it's a guest registration form, but you can change it to suit your needs in Settings > Guest Management > Booking Templates.
Customise and use the template
- Content: edit the form in Settings > Guest Management > Booking Templates. Add booking details with Template Variables.
- Layout: add CSS in Settings > Guest Management > Styling > Print Template Custom CSS. See Guest Management Styling.
- Print: print the form directly from the booking.
- Email: to send the form as a PDF attachment, set up an Auto Action email in Settings > Guest Management > Auto Actions. See Auto Actions.
Troubleshooting
| Issue / Error | Likely cause | Resolution |
|---|---|---|
| The guest doesn't receive the PDF attachment. | The email went to a channel alias address, and the channel filtered out the attachment. | Send the form another way, for example print it or send it to the guest's own email address. |
| You can no longer edit the template content. | The content is corrupted. | See Corrupted Content. |