Set rules for all bookings, and specifically for direct online bookings from your booking page, in Settings > Properties > Booking Rules. The context help (?) next to each setting explains it.
Tip: You can apply additional rules in the Calendar, in offers and in prices.
Troubleshooting
| Issue / Error | Likely cause | Resolution |
|---|---|---|
| The wrong booking rule is applied. | A Booking Type set in another place overrides the property rule. | Check Booking Type in:
|
| Normal and near-term bookings don't follow their different rules. | The deposit collection rules or the daily pricing strategy aren't set to match. | If you set different rules for normal bookings and near-term bookings, check in Settings > Booking Engine:
|