Create, change and deactivate Booking.com promotions in Settings > Channel Manager > Booking.com > Promotions. When you add or change a promotion, the context help (question mark icon) next to each setting explains it.
Warning: General settings such as minimum stays don't apply to promotions. Set every rule you want in the promotion itself.
Note: Promotions don't use rate plans. To add price options such as a non-refundable rate, see Booking.com: Create Booking.com Rate Plans in Beds24.
Troubleshooting
| Issue / Error | Likely cause | Resolution |
|---|---|---|
Stay dates cannot be in the past |
The start of an early booker promotion is before the first date a guest could book. | Move the start of the promotion to a date guests can book. |
Invalid Parameters - min_stay_through |
Booking.com doesn't allow a promotion with this minimum stay value. | Check the restrictions in your Booking.com extranet and adjust the minimum stay of the promotion. |